Darica Flood
"Dearest Dionne,

Saying "thank you" seems so minuscule compared to the feeling of gratitude I have for all you have done for me during my home buying process. When I initially moved to Atlanta, I was unsure of when I would ever buy a home. My goal was to wait a few years then start the home buying process.

Thanks to your encouragement and expertise, you helped me understand the benefits of owing a home without the pressure of having to make any sudden decisions. I decided to step out on faith and try to purchase my first home in Atlanta. Your referral to Maseray Young, a fellow Keller Williams associate here in Atlanta, was just what I needed. Although she was my agent, I can not tell you how much I appreciate your follow-up with me and Maseray throughout the entire process. Truth be told, I felt like I had two realtors both working in my best interest.

Working with you has truly shown me the difference between ordinary and extraordinary, that little extra. I can truly say I had an "extraordinary customer service experience" working with you.

Wishing you much and continued success,
Darica M. Flood"

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Raymond Hawkins, Jr.
"Dear Dionne,
Working with you was a wonderful experience and a true blessing all at the same time. I recently graduated from college and was not looking forward to going back home to live with my parents after four years of independence.

The prices for apartment rentals were discouraging. When I first talked with you, I explained that I just wanted to learn more about real estate and buying property. I didn't think that I could afford to BUY a home, especially after seeing how much it cost to rent an apartment.

Dionne, you were very supportive and understanding of what I was going through and rather than just leaving me to wait while you worked actively with your buying clients, you still worked with me to educate me on the process, gave me tips on developing my standards for the home I wanted, gave me tips on home maintenance, as well as money management tips.

After a short period of time, I began to refocus my energy toward buying my home and called you for help; and, within an even shorter period of time, you helped me find the PERFECT house for me with all my requirements at a price that was very affordable.

Surprisingly, since I purchased my home, you still follow up with me to check on how I'm doing and I love you for that! Not only did I get a great Realtor who found me a great deal on a house, I also found a wonderful and beautiful friend.

Thank you for everything,
Raymond"

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John & Georgette Koger
"Dear Dionne--

Thank you so much for EVERYthing you've done to make sure that our home sold so that we were able to move into our new home. I cannot believe that John and I actually contemplated selling our home ourselves.

You made it seem so easy, but I know that there is no way we could have done it without you. From the onset, you made yourself available for our questions...even before we were officially your clients. After we sat down to talk with you, we knew that you were one! We'd talked with other Realtors, but none of them made us as comfortable as you. We knew that you [and your team] had our best interest and would work with us to ensure we got what we needed.

Everything about you and your business is very professional...from your presence to your marketing materials on to your communication and follow-up. Thank you again. We can't say enough good things about you and will definitely refer your services to anyone we hear may be thinking of buying or selling. If ever you need a reference, please don't hesitate to give our information."

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Norman McCullegan
"Dear Dionne,
I've been in my new home for about 6 months now and I just wanted to take the time to thank you in assisting me in the process of buying my new home. Your expertise and knowledge of the Baltimore City and County real estate market shows that you take pride and interest in your job...and more important, in your clients.

I appreciate your honesty in guiding me in the right direction to assure that I would get a good return on my investment. You also went the extra mile in providing me with all the local utility numbers, which seems like a small thing, however, you recognized my busy schedule and I appreciate you taking the initiative to handle that.

It is your professionalism and genuine care of your clients that will take you a long way in the real estate business. I will definitely refer you to my friends and my family because I am sure that you will take great care in the assisting them in the same manner that you have helped me. Thank you again!!!

Sincerely,
Norman J. McCullegan"

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Kelvin J. Massie
"Thank you so very much in helping me with my search for a new home in Baltimore. At one point, I thought I would hold off on my search for a later time, but after talking with you, you gave me the peace of mind that the market was ever changing and "A house today could be my home tomorrow".

I really appreciate your level of expertise and professionalism during my search...

Whenever something out of the ordinary came up, you resolved the issue quickly so that it would not hold up any part of the process of my purchase. You were always on top of all situations as they arose, and for that, I thank you."

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